OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 68 comments received in the last 90 days.
10 September 2024
Trouble free
31 July 2024
Amy is a credit to you buying our mini was a breeze
17 July 2024
cannot think of anything negative to say. excellent service
13 July 2024
Lewis Mcvie was so helpful. Answered any questions I had. Sent a video of the car which again was most helpful. He kept me up to date with everything and arranged for delivery of the car to my home. The hand over was very professional.
04 July 2024
Excellent-prepped + ready for us, no faffing around or trying hard sell on stuff (I hate this in other garages where the add ons are obviously more important than the car sale).Tim explains the features and benefits so i can make an informed decision
03 July 2024
Good handover.
03 July 2024
Great customer ervice from start to collection of car
03 July 2024
Again, Tim is fantastic - always keeps me well informed on progress & does all he can to give us a great experience every time. I would only buy a car from him!
02 July 2024
Amy made the process seamless, she kept me up to date of the delivery, when I arrived she talked me through how to use everything on the car.
14 September 2024
Helpful, friendly & professional
11 September 2024
see above re cost, but to be fair all main dealers are expensive these days.
11 September 2024
Courtney was excellent and kept us informed
09 September 2024
Good customer service, but sadly felt I had been conned being charged £1,100 for works that were not needed.
08 September 2024
Detailed information of what attention was needed/ Courtney incredibly helpful in arranging a courtesy car when I needed to have a new tyre.
08 September 2024
Went in for a service/health check, great customer service
06 September 2024
Courtney was very friendly and efficient,
27 August 2024
Polite and friendly staff, MOT and service carried out as requested.
25 August 2024
Friendly efficient service
22 August 2024
Everything sorted in time
13 September 2024
The whole experience was amazing xx from the test drive to the collection of the vehicle x beautiful clean show room. staff throughout were respectful and polite. very sleek and modern vibe xx